Overview

This policy only refers to purchases made through the Exeter Tutors website.

For all lessons purchased, you should refer to the terms and conditions policy. If you did not receive a printed copy of this policy or have lost it, please contact us info@exetertutors.com.

Refunds and cancellation

Refunds for 11+ mock exams, GCSE revision workshops and other events run by Exeter Tutors will be issued under following criteria. Please note that if the event is being run by a third party, you will need to contact them regarding their cancellation policy.
 

If Exeter Tutors cancels an event, 100% of the fee will be refunded within 14 days of the cancellation being notified.

IF YOU CANCEL YOUR PURCHASE THE FOLLOWING TIMINGS APPLY:

Time of cancellation

28 days or more before the event

7 to 27 days before the event

fewer than 7 daysbefore the event

Percentage of fee refunded

100%

50%

No refund

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